Restaurant Operations Manager
4 weeks ago
About the Role
As a Restaurant Manager at Chili's Grill & Bar, you will be responsible for leading a high-performing team to deliver exceptional Guest experiences. You will be the critical link between Team Members and Guests, ensuring that every interaction is memorable and enjoyable.
Key Responsibilities
- Lead by example, demonstrating a passion for hospitality and a commitment to excellence
- Role model and hold Team Members accountable to operational and quality standards
- Identify and address issues proactively, being self-reflective and accountable for your actions
- Foster open communication and collaboration between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement and develop relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's Grill & Bar was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas. With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
We're looking for a dependable team player who prefers to work in a fast-paced environment. You should have great multitasking skills and a passion for delivering exceptional Guest experiences.
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