Restaurant Operations Manager
4 weeks ago
At On The Border, we are seeking a highly motivated and experienced Restaurant Manager to lead our team and drive business success. As a Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, including managing staff, maintaining quality and safety standards, and ensuring exceptional guest experiences.
Key Responsibilities:
- Monitor restaurant operations and conditions to ensure quality of food and guest service
- Understand and ensure adherence to food safety and alcohol compliance standards
- Communicate with team members, guests, vendors, and concept personnel to address various needs
- Lead and coach your team to provide remarkable food, drinks, and hospitality
- Proactively identify opportunities to enhance the team by interviewing and hiring exceptional talent for job openings
- Serve as a role model and hold team members accountable to operational and quality standards
- Identify the root cause of issues, demonstrating self-reflection, and prioritize personal accountability while fostering vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and supporting brand initiatives
- Cultivate a positive work environment that promotes the retention and development of team members, ensuring their continued growth and commitment to the team
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
Requirements:
- Must be at least 21+ years of age
- Minimum of 2+ years of restaurant management (preferably in Full Service/Casual Dining) or retail management experience
- High-energy, fun-loving personality and leadership skills to inspire a team
- Excellent communications skills with the ability to lead others and develop long-term relationships
- Ability to represent OTB in a positive light in local trade area
- Must have excellent communication skills in English via writing, telephone, email, and in-person
Physical Requirements:
- Must have the ability/stamina to work a minimum of 50 hours a week
- Ability to stand/walk for 9-10 hours per day
- Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Must be able to tolerate higher levels of noise from music, customer, and team member traffic
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish. Must be able to visually inspect items
On The Border is an Equal Opportunity Employer.
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