Mountain Safety Assistant Manager

2 weeks ago


Truckee, California, United States Vail Resorts Full time
Job Summary:

The Mountain Safety Assistant Manager will play a critical role in ensuring the highest levels of guest safety on the mountain, while promoting the Skier Responsibility Code and Vail Resorts' safety policies and procedures. This position serves as an ambassador for guest service and resort knowledge, overseeing the supervision and management of Mountain Safety Attendants and Leads.

Key Responsibilities:
  • Supervise and manage Mountain Safety Attendants and Leads to ensure proper coverage on the mountain and effective management of guest and employee safety issues.
  • Develop and implement company-wide safety initiatives to promote a culture of safety and responsibility.
  • Conduct regular safety meetings and training sessions to ensure team members are equipped to handle emergency situations.
  • Enforce the Skier Responsibility Code and Vail Resorts' safety policies with guests and employees, including revocation of lift tickets or passes and instructing on appropriate behavior.
  • Provide exceptional guest service, answering questions and providing information on terrain, directions, and resort/town information.
  • Collaborate with the Patrol team to respond to injuries and emergencies, and assist with maintaining the highest levels of guest safety.
Requirements:
  • Advanced skiing/riding ability required.
  • Previous supervisory experience and strong leadership background required.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • 2-year degree in Outdoor Recreation or comparable experience preferred.
Benefits:

Vail Resorts offers a competitive compensation package, including a pay range of $28.94 per hour. Additionally, employees receive free Epic pass(es), free ski and snowboard lessons, 40% retail discounts, and access to wellness benefits and training programs.



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