Mountain Safety Team Supervisor

2 weeks ago

Truckee, California, United States Vail Resorts Full time
Job Overview

Craft Your Ideal Outdoor Experience

Embrace the opportunity to work in the breathtaking mountains. Whether you are a novice to winter sports or have been skiing since childhood, this role allows you to engage with nature while fostering meaningful relationships with colleagues and visitors from diverse backgrounds.

With over 40 resorts spanning three continents, you can choose to work for a season or embark on a long-term career path. From your first day, you will enjoy competitive compensation, complimentary passes, free ski and snowboard lessons, a 40% discount on retail purchases, and access to Epic Service, our premier training and development program, along with wellness benefits to support your journey.

We are continuously hiring for seasonal roles, and applications will be accepted until positions are filled.

Employee Benefits


• Mountain Perks: Free passes for employees, discounted lift tickets for friends and family, and complimentary ski lessons.

• Additional discounts on lodging, dining, equipment, and transportation services.

• 401(k) Retirement Plan.

• Employee Assistance Program.

• Comprehensive training and professional growth opportunities.

• Referral Program.

For more details, please review the Benefits Eligibility Summary.

Position Summary:

The Mountain Safety Team Supervisor is responsible for maintaining the highest standards of guest safety on the mountain while promoting the Skier Responsibility Code and the safety protocols of Vail Resorts. This role acts as a representative for guest service and resort knowledge, overseeing a team of 10-15 individuals to ensure adequate coverage and address safety concerns for both guests and staff.

Key Responsibilities:

  • Monitor and uphold the highest levels of guest safety while skiing or snowboarding in various terrains and weather conditions.
  • Enforce the Skier Responsibility Code and resort policies, providing guidance to guests and staff on appropriate conduct.
  • Respond to guest inquiries regarding terrain, directions, and resort information in a courteous and professional manner.
  • Install and oversee signage in designated slow ski zones.
  • Inspect trails for safety hazards, including placing ropes and managing snow conditions.
  • Lift and manage equipment such as signage and safety gear.
  • Assist guests in regaining their footing and navigating the mountain.
  • Ensure compliance with safety protocols and conduct daily audits for accuracy.
  • Motivate, train, and support team members effectively.
  • Manage specific mountain areas, escalating issues to leadership as necessary, and facilitate daily organization of responsibilities.
  • Meet and exceed company expectations for Mountain Safety Contacts.
  • Serve as a communication link between staff and management.
  • Perform other related duties as assigned.

Qualifications:

  • High School diploma or equivalent; Bachelor's degree preferred.
  • Prior leadership or supervisory experience.
  • Experience in guest service roles.
  • Ability to lift and move up to 50 pounds.
  • Proficient in Microsoft Office applications.
  • Fluency in English, both spoken and written.
  • Exceptional guest service and communication skills.
  • Ability to work in challenging weather conditions in a high-altitude environment.
  • Availability to work on weekends and holidays.
  • Strong sensory abilities to learn skills and follow directions.
  • Successful completion of an on-mountain ski/ride test (minimum PSIA Level 7).

Preferred Qualifications:

  • Ski/Snowboard proficiency at PSIA Level 8.
  • Familiarity with the local area and resort.
  • College-level education.

The expected pay range for this position is $24.26 per hour. Compensation decisions are made based on various factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID 503377
Job Code Function: Mountain Safety

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