Healthcare Account Manager

6 days ago


Atlanta, Georgia, United States Barnes Healthcare Services Full time
Transformative Career Opportunities at Barnes Healthcare Services

About Us
Barnes Healthcare Services is a pioneering healthcare organization dedicated to delivering exceptional care and services to our patients and communities. With a rich history spanning over a century, we have earned the trust of countless families through our unwavering commitment to nurturing health and happiness.

Job Summary
We are seeking a highly motivated and results-driven Healthcare Account Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with key decision-makers, identifying new sales leads, and communicating with customers to understand their product or service needs.

Key Responsibilities
  • Model and hold others accountable to the Barnes culture and act as a coach and mentor for others in the organization.
  • Build and maintain a network of sources from which to identify new sales leads.
  • Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
  • Demonstrate the functions and utility of products or services to customers based on their needs.
  • Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
  • Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
  • Provide periodic territory sales forecasts.

Requirements
  • A BS/BA degree in Marketing, Sales, Business, or a related field, or equivalent experience.
  • Clinical degree, licensure, or experience preferred.
  • A minimum of 5 years of related experience required.
  • Healthcare industry experience preferred.

Success Factors
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Strong presentation and relationship building skills.
  • Strong ability to influence and collaborate.
  • Strong ability to mentor and develop others.
  • Strong ability to develop, grow, and nurture partnerships.
  • Proficient with Microsoft Office Suite or related software.

Working Conditions
  • Prolonged periods outside of the office meeting with prospects and clients.
  • Responding to inquiries and calls during and outside of normal business hours.
  • Must be able to lift up to 15 pounds at times.


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