Restaurant Operations Manager
4 weeks ago
We're a fast-paced restaurant company that's passionate about serving the best-tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.
Job DescriptionWe're seeking a highly motivated and organized Assistant Restaurant Leader to join our team. As a key member of our Restaurant Support Office, you'll be responsible for supporting new restaurant openings by providing oversight of the training team and supporting their development. You'll also be responsible for training hourly restaurant managers and Assistant Restaurant Leaders while deployed.
Key Responsibilities- Create crewmember work and training schedules
- Manage the performance of all hourly crewmembers
- Act as manager on duty and open and close the restaurant
- Manage cash handling and ensure accountability
- Enforce Raising Cane's policies and standards
- Execute shift management meeting Raising Cane's operations and safety standards
- Deploy crewmembers during a shift
- Provide exemplary customer service
- Utilize reward and recognition program for the crewmembers in the restaurant
- Authorize employee functions requiring manager approval
- Ensure cleanliness of the restaurant and ensure the facility is in good working order
- Ability to travel 80% of the time
- Able to work a variety of shifts including days, evenings, and weekends
- Detail-oriented, organized, and able to manage multiple priorities
- Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems
- Proficient in a variety of technology systems including Microsoft Office and ability to learn and adapt to new systems quickly
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Must be 18 years of age or older
- High school diploma or equivalent required, some college preferred
- Possess a valid driver's license
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