Customer Service Representative

4 weeks ago


San Antonio, Texas, United States The Glass Guru Full time
Customer Service Representative

At The Glass Guru, we're seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our front-line customer service team, you will be responsible for handling inbound and outbound customer contact, including phone calls, emails, and in-person interactions.

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Screen incoming leads and schedule estimate appointments with customers.
  • Assist Estimators with follow-up on pending sales and quotes by phone and email.
  • Filing of daily work orders and estimates.
  • Assist in maintaining a clean and organized office environment.

Requirements:

  • High School Diploma or equivalent.
  • Ability to pass a background check and drug test.

Preferred Skills:

  • Excellent verbal and written communication skills.
  • Microsoft Office proficiency (Word, Excel).
  • Hardworking, motivated, with excellent organizational and time-management skills.

Compensation: $18.00 per hour.



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