Customer Service Specialist 2
3 weeks ago
Evergreen State College
**Job Summary**
We are seeking a highly skilled Customer Service Specialist 2 to join our team. As a key member of our student financial aid team, you will provide exceptional support to students, staff, faculty, and the public.
**Key Responsibilities:**
* Provide accurate and timely information on student financial aid processes and policies
* Interpret and explain rules, regulations, and activities related to student financial aid
* Collaborate with colleagues to resolve complex financial aid issues
* Develop and maintain knowledge of financial aid processes and procedures
**Requirements:**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 2+ years of experience in student financial aid or a related field
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
**How to Apply:**
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application.
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