Patient Service Representative

23 hours ago


Springdale Arkansas, United States Mercy Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy Clinic Primary Care - Springdale. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.

Key Responsibilities
  • Greet and direct patients and visitors in a professional and courteous manner
  • Perform a variety of clerical duties, including data entry, scheduling, and retrieving patient information
  • Answer incoming calls, set appointments, and dispatch messages and/or calls for all employees
  • Monitor and revise physician schedules as appropriate
  • Establish payment plans and collect payments
  • Provide information and answer questions on insurance claims, disability insurance benefits, home health care, medical equipment, surgical care, medical records, and patient referrals
Requirements
  • High school diploma or equivalent
  • One year of applicable medical office experience preferred
  • New hire must attend Clinic Core Front Desk Training through Clinical Education
What We Offer
  • Tuition reimbursement up to $2,000 for continuing education
  • Health/Dental/Vision available after day one
  • Annual contribution of $100 per month to eligible dependent care FSA
  • Paid parental leave for new parents
  • 401K with employer match
  • Paid PTO for volunteering
  • Competitive salary
  • Future career growth


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