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Customer Service Representative

4 months ago


Springdale, United States Professional Counseling Associates Full time

>> Customer Service Representative - Springdale Customer Service Representative - Springdale Summary Title:Customer Service Representative - SpringdaleID:2140 Description Arisa Health is seeking a Customer Service Representative. A high school diploma or equivalent is required. At least one year of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. This program serves clients with mental health or substance abuse concerns.

Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.

Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. **No phone calls please.** Alternatively, you can apply to this job using your profile on one of the following sites: