Customer Service Representative

21 hours ago


Springdale, Arkansas, United States UASA Full time
About the Job

We are seeking a highly skilled and motivated Customer Service Representative to join our team at A-Tech Appliance Repair. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Answering customer calls and responding to customer inquiries
  • Providing solutions to customer problems and resolving issues
  • Building work orders and managing customer accounts
  • Entering data and maintaining accurate records
  • Scheduling repairs and coordinating with technicians
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience in the service industry preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic knowledge of appliances and repair techniques
What We Offer
  • Competitive hourly rate of $19.00
  • Major benefits package after 60 days of employment
  • Opportunity to work with a family-owned business with a strong reputation in the community


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