Member Services Representative Sub

5 days ago


Springdale, Arkansas, United States Planet Fitness Full time
About Us

At Planet Fitness, we're dedicated to providing a welcoming and inclusive environment for our members. As a Member Services Representative Sub, you'll play a vital role in ensuring our members have an exceptional experience.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative Sub. In this role, you'll provide top-notch customer service, handle member inquiries, and maintain a clean and safe facility.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Facility Maintenance: Maintain a clean and safe facility, ensuring all areas are tidy and well-maintained.
  • Member Support: Assist members with account updates, provide information on club services, and resolve any issues that may arise.
  • Team Collaboration: Work closely with other team members to ensure seamless operations and excellent member experience.
Requirements
  • Customer Service Experience: Previous experience in customer-facing roles, preferably in a fitness or retail environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with members and colleagues in a professional manner.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move around the facility as needed.
  • Availability: Availability to work a variety of shifts, including weekends and holidays.
Benefits
  • Competitive Pay: Earn a competitive hourly rate, with opportunities for advancement.
  • Free Membership: Enjoy a free Planet Fitness Black Card membership, complete with unlimited access to our facilities and services.
  • Training and Development: Receive comprehensive training and ongoing support to help you succeed in your role.
Why Join Our Team?

At Planet Fitness, we're passionate about creating a Judgement Free Zone where everyone feels welcome and supported. As a Member Services Representative Sub, you'll be part of a dynamic team that's dedicated to delivering exceptional member experiences. If you're a customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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