Medical Assistant/Patient Services Representative

1 month ago


Pensacola, Florida, United States West Florida Medical Center Clinic PA Full time
Job Summary

A Medical Assistant/Patient Services Representative is a vital member of our healthcare team, responsible for providing exceptional patient care and administrative support in a fast-paced medical practice. This role requires a unique blend of clinical and administrative skills, with a focus on delivering high-quality patient experiences.

Key Responsibilities
  • Provide patient care management, execute clinical procedures, and assist with scheduling processes.
  • Verify patient demographics and insurance information, collect co-pays, and resolve patient inquiries.
  • Assist with clinical duties, including administering basic health care or medical treatments, applying bandages, and conducting diagnostic tests.
  • Prepare medical instruments and equipment for use, and maintain accurate records of patient interactions.
  • Collaborate with clinical staff to ensure seamless patient care, and maintain a clean and organized work environment.
Requirements
  • High school diploma or equivalent required; Medical Assistant certification or registration preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Proficiency in electronic health records (EHR) systems and basic computer skills.
Work Environment

This role is based in a clinical back/front office environment, with frequent and constant interruptions in daily functions/schedule. The ideal candidate will be able to work effectively in a fast-paced environment, with a strong focus on patient care and satisfaction.



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