Care Coordinator

4 weeks ago


Pensacola, Florida, United States Gastro Health Full time
About the Role

We are seeking a highly skilled and compassionate Care Coordinator to join our team at Gastro Health.

As a Care Coordinator, you will play a vital role in providing comprehensive care coordination, managing patient care, and coordinating patient treatment plans.

Key Responsibilities
  • Provide administrative support for physicians and care center providers
  • Handle all administrative tasks and duties for physicians/providers
  • Serve as the liaison or coordinator for patients' medical care
  • Streamline all patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by physicians
  • Review physicians' schedules for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures, and follow-up appointments
  • Obtain all authorizations for procedures and tests
  • Call patients to confirm procedures a week in advance
  • Schedule follow-up appointments, including recalls
  • Check-out patients at the end of their visit and provide next-step instructions
  • Request medical records from doctors and hospitals
  • Return patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results, including stat requests
  • Complete tasks from Electronic Medical Records
  • Review open orders every three days and work accordingly
  • Contact patients with test results
  • Send history and physical forms to outpatient facilities
  • Other duties as assigned
Requirements
  • High school diploma or GED equivalent
  • 2 years of experience as a medical assistant required
  • Certified Medical Assistant (AAMA) certification preferred
  • Medical terminology knowledge required
  • Bilingual (English/Spanish) preferred
  • eClinicalWorks (ecW) experience preferred
About Gastro Health

Gastro Health is the largest gastroenterology multi-specialty group in the country, with over 300 physicians and 100 locations throughout the nation.

We are committed to providing outstanding medical care and an exceptional healthcare experience to our patients.

We offer a comprehensive benefits package to our eligible employees, including Cigna healthcare, dental, vision, life insurance, 401(k), profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.

We are an Equal Opportunity Employer and do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.



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