Technical Support Specialist

4 weeks ago


Brookfield, Wisconsin, United States AA2IT Full time
Job Summary

We are seeking a skilled Desktop Support Technician to provide top-notch desktop support services for AA2IT. The ideal candidate will have 3+ years of experience in desktop support and possess excellent customer service skills.

Key Responsibilities
  • Deliver exceptional customer service to clients with technical issues
  • Diagnose and resolve a wide range of technical problems
  • Prepare reports for analysis of product failure trends and service issues
Requirements
  • 3+ years of desktop support experience
  • HS Diploma or GED, or BS degree preferred
  • CompTIA A+ Certification preferred
  • Great customer service skills
What We Offer
  • A 3-month contract-to-hire opportunity
  • The chance to work with a dynamic team at AA2IT


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