Service Desk Associate

3 weeks ago


Vernon Rockville, United States Walgreens Full time

**Job Summary:**

The Service Desk Associate will provide excellent customer service, process transactions accurately and efficiently, and maintain a clean and organized workspace. This is a great opportunity for individuals who are passionate about delivering exceptional customer experiences and are looking for a dynamic work environment.

About the Team:

Our retail sales team is committed to providing exceptional customer service and driving business results. As a Service Desk Associate, you will be part of a collaborative and supportive team that values innovation, diversity, and inclusion.

Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues promptly and professionally
  • Process transactions accurately and efficiently, using point-of-sale systems and other software applications
  • Provide product recommendations and upselling/cross-selling opportunities to customers
  • Maintain a clean and organized workspace, adhering to company standards

Requirements:

To be successful in this role, you must have excellent communication and problem-solving skills, be able to multitask and prioritize tasks effectively, and have a strong attention to detail. You must also be comfortable working with technology, including point-of-sale systems and other software applications.

What We Offer:

Walgreens offers a competitive salary of $12-$15 per hour, depending on experience, plus opportunities for advancement and professional growth. Our comprehensive benefits package includes health insurance, retirement savings plan, paid time off, and more.


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