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Client Support Specialist
2 months ago
The Customer Service Representative plays a vital role in supporting the service and installation teams at Overhead Door. This position involves answering phone calls and directing inquiries to the appropriate departments. Responsibilities include processing incoming and outgoing parts, as well as entering data from source documents into the computer system while adhering to the displayed format.
Key Responsibilities
1. Accurately compare entered data with source documents to identify discrepancies.
2. Process purchase orders efficiently.
3. Take orders from residential installation and service customers.
4. Assist in scheduling and dispatching tasks.
5. Provide backup support for office personnel as needed.
Qualifications
- High School Diploma or GED required.
- One to three years of relevant experience or training, or an equivalent combination of education and experience.
- Strong mathematical, reasoning, and language skills are essential.
Join our team and contribute to delivering exceptional service at Overhead Door
