Club Lounge Ambassador

2 weeks ago


Cuyahoga Falls, Ohio, United States Holiday Inn Express - Sheraton - DoubleTree Full time
Job Summary

We are seeking a highly skilled and friendly individual to join our team as a Club Lounge Ambassador. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Greet guests warmly and engage in polite, positive conversations to create a welcoming atmosphere.
  • Set up food and beverage for the club lounge, clear and clean up the area to maintain a high level of cleanliness and organization.
  • Offer assistance with amenities or provide local information to guests, ensuring they have a seamless and enjoyable experience.
  • Communicate professionally and be friendly, providing exceptional service to our guests.
Requirements
  • Ability to engage in polite, positive conversations with guests.
  • Prior food service experience preferred.
  • Genuine enjoyment in helping others.
  • Excellent verbal and nonverbal skills, including a warm smile.
  • Must be available to work weekends and holidays.
Benefits
  • All employees are eligible for a complimentary meal when working 4 or more hours and may receive discounted hotel rooms nationwide.
  • Full-time employees are eligible for health and dental insurance, 401(k) matching retirement plan, paid holidays, vacation, sick time, and more.


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