Current jobs related to Healthcare Client Relations Specialist - Chicago, Illinois - Private Health Management


  • Chicago, Illinois, United States YWCA Metropolitan Chicago Full time

    Job Summary:The Client Relations Specialist plays a vital role in the FamilyWorks team, fostering strong relationships with clients, staff, and community partners. This position requires excellent communication and interpersonal skills, with a focus on providing exceptional customer service and support.Key Responsibilities:Establish and maintain positive...


  • Chicago, Illinois, United States YWCA Metropolitan Chicago Full time

    Job Title: Client Relations SpecialistCareer Opportunities with YWCA Metropolitan ChicagoA great place to work.Job Summary:The Client Relations Specialist is a key member of the FamilyWorks team, responsible for educating visitors about FamilyWorks and agency services, supporting client enrollment and access to services, performing administrative and...


  • Chicago, Illinois, United States The Cigna Group Full time

    POSITION OVERVIEWThe Client Relations Specialist (CRS) is integral to ensuring client satisfaction and providing support to the US Employer Sales Team. Key functions encompass engaging in new business case exploration and execution discussions, collaborating with cross-functional teams to oversee the client portfolio, delivering regular communications, and...


  • Chicago, Illinois, United States The Cigna Group Full time

    POSITION OVERVIEWThe Client Relations Specialist (CRS) is integral to ensuring client satisfaction and providing support to the US Employer Sales Team. Primary responsibilities encompass engaging in new business case evaluations and implementation discussions, collaborating with cross-functional teams to oversee the client portfolio, delivering regular...


  • Chicago, Illinois, United States Home Care Powered by AUAF Full time

    About Our CompanyHome Care Powered by AUAF is a leading non-profit organization dedicated to providing high-quality non-medical in-home care services to seniors. With over 30 years of experience, we have established ourselves as a trusted partner in the community care program, offering a cost-effective alternative to nursing home placement.About the...


  • Chicago, Illinois, United States Home Care Powered by AUAF Full time

    About Our CompanyHome Care Powered by AUAF is a fast-growing non-profit organization providing non-medical in-home care services to seniors for over 30 years. Our involvement in the Community Care Program offers our clients a cost-effective alternative to nursing home placement. It also allows our clients to provide home care from their families or people...


  • Chicago, Illinois, United States Epsilon Full time

    Job OverviewImpact on the Business As a Lead Client Relations Specialist within Epsilon's Travel Division, you will play a pivotal role in overseeing and enhancing a portfolio of significant travel accounts. Your expertise will be essential in utilizing Epsilon's comprehensive data resources to create and showcase innovative marketing strategies that drive...


  • Chicago, Illinois, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc. is a leader in the automotive rental and leasing sector, recognized for its exceptional workplace culture. We are committed to our vision of becoming the most reliable mobility provider globally.The Customer Experience Representative (CXR) plays a crucial role in delivering outstanding service to our clients. This...


  • Chicago, Illinois, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc. is recognized as a leading provider in the automotive rental and leasing sector, managing renowned brands such as Enterprise Rent-A-Car, National Car Rental, and Alamo. We pride ourselves on being a top workplace and are currently seeking dedicated individuals to enhance our customer service team.The role of the...


  • Chicago, Illinois, United States Top Tier Reps LLC Full time

    Job OpportunityWe are seeking a highly motivated and detail-oriented individual to join our team as a Healthcare Regulatory Specialist. As a key member of our multidisciplinary practice, you will have the opportunity to work on a wide range of healthcare-related projects, including Medicaid policy and regulatory matters.Key Responsibilities:Assist with...


  • Chicago, Illinois, United States USHEALTH Full time

    Opportunity for a Client Relations ExecutiveWe are thrilled to expand our dynamic team. As a Client Relations Executive, your responsibilities will focus on building networks, fostering enduring client partnerships, and advocating for our outstanding product offerings. This role is pivotal in transforming lives by equipping self-employed individuals, small...


  • Chicago, Illinois, United States AlphaGraphics Full time

    Benefits:Attractive salary packageEmployee perks and discountsComprehensive health coveragePERKS AND ADVANTAGES:Competitive pay with commission opportunitiesFlexible work hoursA culture of teamwork, respect, and enjoymentOpportunities for career advancementABOUT THE COMPANY:As a recognized leader in the Printing, Design, and Shipping sectors, our goal is to...


  • Chicago, Illinois, United States Citigroup Full time

    Job Title: Senior Client SpecialistCiti Private Bank is seeking a highly skilled Senior Client Specialist to join our Law Firm Group team. As a key member of our team, you will be responsible for providing strategic advice to our clients in the law firm industry.Key Responsibilities:Provide thought leadership to the legal industry through peer reviews,...


  • Chicago, Illinois, United States The University of Chicago Medicine Full time

    Job Title: Client Service Specialist in Anatomic PathologyWe are seeking a highly skilled Client Service Specialist to join our Anatomic Pathology team. As a Client Service Specialist, you will be responsible for providing exceptional service to laboratory outreach clients, physicians, and staff in a high-stress environment.Key Responsibilities:Provide...


  • Chicago, Illinois, United States Top Tier Reps LLC Full time

    Job OpportunityWe are seeking a highly motivated and detail-oriented individual to join our team as a Healthcare Regulatory Specialist. As a key member of our multidisciplinary practice, you will have the opportunity to work on a wide range of healthcare-related projects, including Medicaid policy and regulatory matters.Key Responsibilities:Assist with...


  • Chicago, Illinois, United States ShareASale Full time

    Job Title: Client Support SpecialistJoin ShareASale, a leading affiliate marketing network, as a Client Support Specialist and play a vital role in ensuring the success of our clients. As a key member of our Technical Services team, you will be responsible for providing exceptional support to our clients, helping them to maximize their use of our platform...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job DescriptionThe Client Services Coordinator plays a vital role in reflecting the mission, vision, and values of Northwestern Memorial Healthcare, adhering to the organization's Code of Ethics and Corporate Compliance Program, and complying with all relevant policies, procedures, guidelines, and regulatory standards.Responsibilities:Maintains ongoing...


  • Chicago, Illinois, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistTalent4Health is seeking a skilled travel nurse ICU specialist to join our team in Chicago, Illinois.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, days, nightsEmployment Type: TravelAs a travel nurse ICU specialist, you will have the...


  • Chicago, Illinois, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistTalent4Health is seeking a skilled Travel Nurse ICU Specialist to join our team in Chicago, Illinois.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, days, nightsEmployment Type: TravelTalent4Health offers a comprehensive talent solution...


  • Chicago, Illinois, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistTalent4Health is seeking a skilled Travel Nurse ICU Specialist to join our team in Chicago, Illinois.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelRequired Certifications: Active IL RN License, AHA BLS, ACLS,...

Healthcare Client Relations Specialist

2 months ago


Chicago, Illinois, United States Private Health Management Full time

About Private Health Management (PHM)
Private Health Management is a leading healthcare navigation firm dedicated to helping clients secure optimal care and outcomes when faced with serious and intricate medical challenges.

Our Mission
We are committed to ensuring that individuals and organizations prioritizing health can access the best available medical insights, diagnostics, specialists, and treatments, along with independent guidance to make informed health decisions confidently.

Role Overview
As a Healthcare Client Relations Specialist, you will leverage your healthcare knowledge to provide essential support to clients navigating complex medical conditions. Your expertise in problem-solving and customer service will significantly influence our clients' experiences, ensuring they receive top-tier care and outcomes.

Key Responsibilities
In this role, you will:

  • Proactively assess and support clients' healthcare needs through direct communication, ensuring personalized and timely assistance.
  • Collaborate with clinicians and researchers as an integral member of the client's care team, utilizing PHM's resources to deliver effective care solutions.
  • Initiate client engagements, setting a positive tone from the welcome communication through to the completion of registration.
  • Coordinate scheduling and billing support by liaising with physician offices and arranging services, including concierge nursing and molecular profiling.
  • Oversee all aspects of client meetings, ensuring thorough follow-up and completion of action items.
  • Partner with researchers to evaluate clinical trial eligibility and facilitate enrollment processes.

Qualifications
To be successful in this role, you should possess:

  • A minimum of 1 year of professional care coordination experience in a complex environment, with a preference for experience in cancer care coordination.
  • Exceptional customer service skills, characterized by a professional demeanor and outstanding written and verbal communication abilities.
  • A strong ethical foundation and personal integrity, with a proven ability to handle confidential information discreetly.
  • High adaptability and the ability to thrive in a fast-paced, multitasking environment.
  • A positive, energetic, and client-focused attitude, consistently bringing innovative ideas and enthusiasm.
  • Proficiency with technology.
  • A college degree (BA or BS) is strongly preferred.

Compensation and Benefits
The target base salary for this position ranges from $55,000 to $65,000. This salary is part of a comprehensive compensation package that includes health, dental, and vision benefits, a 401k plan with matching contributions, stock options, paid time off, and additional benefits.

Remote Work
This position is remote, and candidates must reside in states where PHM operates.

Next Steps
We are dedicated to providing a meaningful interview experience. If selected for an interview, you will engage with various team members, including the hiring manager and peers, to discuss your fit for the role and learn more about our mission and team.