Director, Private Banking Manager

2 weeks ago


San Francisco, California, United States BNY Full time
About the Role

We are seeking a highly skilled and experienced Director, Private Banking Manager to join our team at BNY. As a key member of our Private Banking team, you will be responsible for leading a large or specialized team of Private Bankers or multiple teams, guiding them on identifying opportunities for new/incremental account growth as well as ensuring client retention.

Key Responsibilities
  • Establish and track performance and sales goals for all staff members, ensuring successful performance to these goals.
  • Manage the group expense and capital budget, ensuring effective allocation of resources.
  • Direct the group to maximize revenues, develop prospect relationships, and enhance/grow/retain client relationships.
  • Continuously manage a portfolio of key accounts critical to the achievement of team or business unit goals.
  • Work with peer managers in the business to establish team strategies for developing and broadening client business relationships with the Corporation.
  • Manage the human and financial resources of the assigned area, ensuring appropriate financial and human resource allocation.
  • Develop significant expertise on industry trends, competitor services/offerings, and clients' business environment.
  • Recommend and lead the development of firm thought leadership within a region or business segment based on client feedback and industry/segment knowledge.
  • Work in concert with relevant colleagues to develop and implement new product and client strategies.
  • Manage resolution of client issues regarding product/services provided in the region to clients, ensuring all aspects of client, team, and business operating risk and compliance.
  • Establish and steward internal relationships to recommend and advocate for product/service enhancements that will fill underserved client interests.
  • Contribute to the development of the strategic objectives for Private Banking within a business unit, identifying areas of focus for achieving incremental growth and establishing protocols to guide Relationship Managers in integrating these focus areas into their clients' account plans.
  • May establish strategies for pricing and contract terms within the business unit that will optimize client satisfaction yet manage internal risk.
  • Track and report on relationship strategy/results for assigned team(s)/business unit, developing and reporting on team metrics and dashboards.
  • Liaise and strategize with cross-business relationship managers in addition to peer leaders in account management and business development.
  • Drive corporate initiatives through an industry and regional lens, working with other relationship managers and/or marshaling firm-wide resources (marketing, legal, compliance, etc.) to ensure client needs are being addressed and client engagement is sustained, sharing client and business knowledge across the firm.
  • Serve as an escalation point for critical service issues or roadblocks, shepherding issues through to resolution.
  • Ensure client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.).
  • Serve as the interface for compliance, regulatory, reputational matters between clients and the Bank.
  • Recruit, direct, motivate, and develop staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.
  • Provide feedback at the most critical times.
  • Responsible for the achievement of large, specialized, and/or multiple teams' goals, ensuring teams are equipped to operationalize and attain area objectives.
  • In some regions, may serve as the primary interface for jurisdictional/regulatory matters and may have entity governance responsibilities.
Requirements
  • Bachelor's degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
  • Successful completion of a formal credit training program or equivalent work experience required. 10-15 years of total work experience preferred with 3-5 years of management experience preferred (with a concentration in sales, lending, credit/loan underwriting, credit relationship management, compliance, portfolio risk management, and deal structuring).
  • Financial Services experience as is prior experience in Private Banking.
  • Applicable local/regional licenses (Series 7 and 63) or certifications as required by the business.
  • Must have an in-depth understanding of the needs of high net worth clients and a deep understanding of the ultra-affluent market; excellent credit skills.
  • Must have knowledge of banking compliance/regulatory practices.
About BNY

At BNY, our culture speaks for itself. We are a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

Benefits and Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $144,000 and $275,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.



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