Mortgage Banking Director
4 weeks ago
Job Summary
As a key member of the Guild Mortgage Company team, the Director, Investor Fulfillment plays a vital role in supporting the company's Secondary Marketing functions. This position is responsible for providing strategic support to the company's liquidity management, optimizing whole loan and MBS loan sales, and ensuring business processes are conducted in a timely, accurate, and compliant manner.
Key Responsibilities
• Work closely with Finance to develop and implement liquidity-related initiatives
• Collaborate with Warehouse Banks to ensure delivery of good collateral in compliance with Bank Agreements
• Partner with Training and Production Ops to support perfection of Collateral, Final Docs, and Agency Deliveries
• Participate in the implementation and execution of eNotes workflow for Guild's mortgage fundings, ensuring compliance with Investor and Regulatory requirements
• Assist Capital Markets in performing best execution from an operational perspective between GSEs, Ginnie Mae, and private investors
• Develop and maintain strong business relationships with Agencies, Warehouse Banks/Custodians, and Broker/Dealer community
• Collaborate with Product Development, Prod Ops, and Credit to ensure all products deliver the required data for efficient loan delivery to Investors
• Resolve escalated loan issues, remediating problem loans to minimize losses to the organization
• Identify, track, and monitor trends and avoidable upstream loan-related errors, developing complex solutions and improvements
• Focus on continual compliance and improvement of policies, procedures, and processes
• Drive continuous improvement in all processes throughout the organization to produce efficient and effective processes
Requirements
• Bachelor's degree in Finance, Business, or related field, with a minimum of seven years of experience in secondary mortgage marketing or loan accounting
• Strong knowledge of the secondary mortgage marketing process, including shipping, product development, data management, and reporting
• Excellent interpersonal skills and professional demeanor necessary to interface with senior-level executives
• Ability to solve complex problems involving multiple variables and stakeholders in situations where only limited data exists
• Ability to manage multiple priorities/projects in a deadline-driven environment, leading with a strong sense of urgency and responsiveness
• Significant relationship building experience and capacity to build and maintain professional alliances
• Highly organized and detail-oriented, with the ability to work in a fast-paced, metrics-driven environment
• Ability to understand technical material from regulatory agencies, banks, and other third-parties
• Passionate about delivering excellence in customer service within a team environment
• Ability to effectively represent the company to outside parties, including investors and banks
• Excellent verbal and communication skills required
• Self-motivated with a strong attention to detail
• Ability to be patient and train less experienced team members, responding to questions and building capability
• Ethical, with an unwavering commitment to company values
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