Event Ticketing Specialist
2 weeks ago
The Event Ticketing Specialist is tasked with managing the sale of individual tickets for various events hosted by AEG Worldwide Inc. This role includes responsibilities at the Box Office and assisting with Will Call ticket distribution during events.
Key Responsibilities:
- Facilitate single ticket sales at the Box Office.
- Distribute Will Call tickets for scheduled events.
- Provide patrons with information regarding performances and ticketing policies.
- Respond to inquiries via the Box Office phone line, offering customer support to guests.
- Assist Managers, Administrators, and Supervisors with Box Office operations as required.
Qualifications:
Required:
- High School Diploma or equivalent.
- 1-2 years of relevant experience.
- Ability to thrive in a fast-paced environment.
- Experience in handling cash and various payment methods; prior cash handling experience is essential.
- Effective communication skills in English, both written and verbal.
- Basic computer proficiency or willingness to learn.
- Strong commitment to delivering exceptional customer service.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to set a positive example for colleagues.
Preferred:
- Experience with ticketing systems, particularly Veritix and Outbox.
- Bilingual candidates are encouraged to apply (Spanish or other languages).
Availability:
Must be available to work a minimum of four weekend shifts, including Friday evenings, Saturday and Sunday mornings and evenings.
Compensation:
Pay scale is set at $20.21 per hour.
AEG Worldwide Inc is dedicated to fostering a diverse workforce that reflects the communities we serve. We believe that diversity is essential for success in today’s business environment.
As an equal opportunity employer, AEG does not discriminate against any individual based on race, color, marital status, religion, age, sex, sexual orientation, national origin, disability, or any other legally protected status.
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