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Dynamics 365 Technical Lead

2 months ago

Richmond, Virginia, United States DataStaff, Inc. Full time

Job Summary: DataStaff, Inc. is seeking a highly skilled Dynamics 365 Technical Lead to fill a long-term contract opportunity with one of our clients. The ideal candidate will have expertise in Dynamics 365 Customer Engagement – Dynamics 365 Sales and Customer Service modules.

Key Responsibilities:

  • Lead the implementation and customization of Dynamics 365 Sales and Customer Service modules.
  • Design, develop, and deploy Microsoft Power Platform solutions, including Power Apps, Power Automate, and Dataverse.
  • Collaborate with cross-functional teams to gather requirements, conduct fit-gap analysis, and implement solutions.
  • Develop and maintain technical documentation, including requirements, recommendations, and technical analysis.
  • Provide technical support and troubleshooting for Dynamics 365 issues, and work with system administrators to implement fixes.
  • Stay up-to-date with Microsoft's licensing model for Dynamics 365 and Power Platform.
  • Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform.
  • Develop and disseminate documentation on platform usage.
  • Prepare mockups/prototypes based on requirements and offer solutions that meet business needs.
  • Function as a liaison between IT and business units, serving as a point of contact for issue logging, tracking, and resolution.
  • Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements.
  • Contribute to improving processes and policies within the Business Enablement Services program.
  • Preferred experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator).

Requirements:

  • 5+ years of experience as a D365 Technical Lead.
  • 8+ years of experience with creating and managing solutions using Dynamics 365 Sales & Customer Service.
  • 8+ years of experience with customization and implementation of Forms, Views, Plug-Ins, Workflows, and BPFs in D365.
  • 5+ years of custom development experience using.Net, JavaScript, and C#.
  • 3+ years of experience with Power Platform and Dataverse.
  • 3+ years of experience with using standard & premium connectors with PowerApps and Power Automate.

Preferred Qualifications:

  • 2+ years of experience with DevOps in Power Platform/D365 Environments.
  • 5+ years of experience with Data Integrations and Migrations using SSIS Packages.

Benefits: This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options, as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.