Aftermarket Business Development Specialist

10 hours ago


New Orleans, Louisiana, United States Ruhrpumpen, Inc. Full time
Main Responsibilities:

As an Aftermarket Business Development Specialist at Ruhrpumpen, you will be responsible for generating incremental aftermarket business in the US by identifying new spare parts and services opportunities. You will build relationships within the industry and obtain pump installation information to establish an effective aftermarket sales strategy.

Your main responsibilities will include:

  • Maximizing customer uptime by developing parts and price lists with customers on products established through confirmation of installation lists.
  • Providing input to define and develop strategic offerings to current and new aftermarket products and services customers.
  • Reviewing products and price lists to proactively meet customer needs and win back customers from historical installation lists.
  • Providing marketing/sales with a complete existing installation list from the customer.
  • Providing recommended spare parts to customers based on pump requirements on the install list.
  • Supporting the development of sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts.
  • Developing and maintaining active relationships with key buying influences at all levels within the customer's organization.
  • Establishing and maintaining good communication with the Outside Sales Engineers, Aftermarket, Distributor Sales channels to identify and maximize parts growth opportunity.
  • Interacting with sales and aftermarket to implement and develop account specific strategies within key customers.
  • Providing excellent customer service by agreeing on meeting with customer and scheduling them to proactively address and meet their needs.
  • Creating an onsite install list to develop specific parts list for each account.
  • QR Code plates campaigns; to identify and work with the customer to apply QR codes plates to all pumps in operation on site.

Job Requirements:

  • Degree in Business Management, engineering or equivalent.
  • Previous business experience.
  • Excellent communication skills.
  • Strong skills to build relationships.
  • MS Office Products.
  • Analytical thinking and problem-solving skills.
  • Availability and willingness to travel within US up to 50% of the time.
  • ERP Baan experience (desired).
  • Experience with rotating equipment (desired).


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