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Client Relations Specialist
2 months ago
Client Manager | Job Overview
Who are we?
MATTE is a comprehensive creative studio that merges hype, storytelling, and design.
We unite individuals to inspire innovative engagement methods, drive long-term growth, and entertain global audiences, while assisting progressive brands and institutions in achieving similar goals.
Our studio's expertise encompasses strategic ideation, creative development, branding, experiential design, web solutions, campaign execution, and full-scale production.
Role Summary:
As a Client Manager, you will collaborate closely with clients and agency teams to devise strategic solutions and spearhead market initiatives.
This position entails overseeing daily client interactions within your designated business sector, working alongside your Client Director.
The Client Manager will navigate key agency clients through their strategic, creative, and production requirements.
Successful candidates will exhibit an entrepreneurial mindset and adeptly balance client demands with the realities faced by the creative and production teams.
Key Responsibilities:
- Maintain daily relationships with clients across various sectors including Lifestyle, Fashion & Luxury, Spirits & Hospitality, and Technology & Automotive.
- Deliver a consistent and professional client experience, managing expectations throughout the relationship and ensuring timely communication.
- Oversee project management for client initiatives, ensuring successful planning, execution, and delivery of projects aligned with client objectives.
- Monitor the overall health of assigned programs and projects, ensuring deliverables meet the needs of both internal and external stakeholders.
- Manage new leads, RFPs, and the development and presentation of client proposals.
- Represent MATTE and present proposals during client meetings and events.
- Engage in ongoing project management, execution, and production of marketing programs and campaigns.
- Collaborate with Strategists and Creative teams to develop insights and formulate strategies.
- Create clear and insightful briefs for all projects.
- Participate in essential client meetings, including status updates, brand briefings, and cross-agency partner discussions.
Desired Qualifications:
- 3-5 years of relevant industry experience, ideally within an agency setting.
- Previous project management experience is advantageous.
- Exceptional interpersonal and organizational skills, with the ability to prioritize and manage multiple projects effectively.
- Experience in the music and live events sector is a plus.
Compensation:
Salary range: $80,000-$90,000 per year, based on experience.
Benefits:
Comprehensive Medical, Dental, and Vision coverage; 401k with a 4% company contribution; Fully covered yearly Citibike membership; Talkspace membership; Competitive PTO package; End of Year Recharge paid time off; Sabbatical Program option after three years of employment; 12 Week Paid Parental Leave for all new parents.
At MATTE, we are committed to fostering a diverse team that reflects our community and creating an inclusive environment where differences are celebrated. MATTE provides equal employment opportunities to all individuals, regardless of various characteristics protected by law. We also offer reasonable accommodations for qualified individuals with disabilities.
