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Customer Service Representative

1 month ago

New York, New York, United States Wells Fargo Full time
About this role:

We are seeking a skilled Customer Service Representative to join our team in our Consumer, Small & Business Banking division. As a Teller, you will be the face of our bank, providing exceptional customer service and support to our clients. You will be responsible for processing transactions, answering customer inquiries, and making introductions to our banking products and services.

Key Responsibilities:

  • Support customer engagement by processing teller transactions and sharing digital solutions
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently
  • Interact with customers and individuals to demonstrate care and build relationships
  • Identify information and services to meet customers' financial needs

Requirements:

  • 6+ months of interacting with customers experience
  • Bilingual speaking and listening proficiency in Spanish/English
  • Ability to work a schedule that may include most Saturdays

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and inclusive work environment

Why Wells Fargo:

We believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. At Wells Fargo, we offer a comprehensive benefits package, a robust rewards program, and opportunities for career growth and development.