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Facilities Operations Manager

2 months ago

Sneads Ferry, North Carolina, United States Bell Partners Full time

Our Commitment: At Bell Partners, we are dedicated to fostering communities that our residents take pride in. With a portfolio exceeding 85,000 units across North America, we are on a continuous growth trajectory.

About Us: As a prominent player in the multi-family housing sector, our goal is to be the preferred apartment company by delivering value and upholding our commitments to residents, partners, and team members.

Position Overview: The Facilities Operations Manager is responsible for overseeing, directing, and executing maintenance operations within the community while managing the maintenance team. This role encompasses both interior and exterior upkeep, repairs, and landscaping to ensure the community's aesthetic appeal, safety, and overall well-being.

Key Responsibilities:

  • Recruit, onboard, and mentor maintenance personnel, conducting regular performance evaluations with input from the Community Manager.
  • Ensure the community and its surroundings are well-maintained, providing a secure and inviting atmosphere for residents.
  • Conduct routine inspections of the community and grounds to identify maintenance needs.
  • Oversee landscaping and coordinate outdoor maintenance services with approved vendors as necessary.
  • Establish and maintain the Community Compliance Manual in accordance with specifications.
  • Address all maintenance requests and concerns from residents and staff promptly.
  • Prepare living spaces for incoming residents.
  • Ensure proper waste disposal and management.
  • Maintain a safe storage area for all maintenance supplies to prevent hazards.
  • Be accessible to residents, management, and staff on a consistent basis.
  • Participate in mandatory meetings and training sessions.
  • Adhere to all safety and OSHA regulations.
  • Exhibit regular attendance and punctuality.
  • Perform additional duties as assigned.

Core Competencies:

  • Ability to diagnose and repair HVAC, plumbing, electrical, basic carpentry, and mechanical systems.
  • Exceptional customer service skills.
  • Strong leadership abilities, with a capacity to motivate and communicate effectively with team members.
  • Proficient in technology, including email and maintenance management software on both desktop and mobile platforms.
  • Availability for on-call shifts, including evenings, weekends, and weekdays.
  • Demonstration of Bell Core Values in all interactions.

Qualifications:

  • High School diploma or equivalent is required.
  • 2-5 years of relevant maintenance experience, preferably in a multi-family housing context.
  • Supervisory experience is highly preferred.
  • HVAC/EPA Certification is mandatory.
  • CPO certifications may be necessary in certain communities, depending on staffing levels.

Benefits:

  • Comprehensive health, dental, vision, and disability insurance.
  • 401(K) matching program.
  • $200 stipend for on-call duties.
  • Monthly performance bonuses.
  • Employee Wellness Program.

Physical and Mental Requirements: This position entails specific physical and mental capabilities essential for performance. The inability to meet one or more of these requirements does not automatically disqualify a candidate from the role. Reasonable accommodations may be made upon request.

Physical Requirements: Visual acuity; ability to view CRT screens; color perception; auditory skills; clear speech; manual dexterity; mobility; ability to lift, push, and pull up to 80 pounds; capability to sit and stand for extended periods.

Mental/Reasoning Requirements: Basic reading and writing skills; clerical abilities; fundamental math skills; analytical thinking; judgment and decision-making capabilities.

Work Environment: This role may involve shift work, solitary tasks, collaboration with others, face-to-face interactions, outdoor work, and exposure to mechanical and electrical equipment, moving objects, heights, fumes, odors, and hazardous materials.

The statements above are intended to outline the general nature and level of work performed by employees in this role. They are not exhaustive of all responsibilities, duties, and skills required.

Bell Partners, Inc. is an equal opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation, or any other protected category under applicable laws.

Note: Smoking is prohibited in all indoor areas of Bell Partners Inc., except in designated smoking areas as per local regulations.