Technical Assistance Representative
6 days ago
SNI Companies seeks an experienced Technical Assistance Representative to join our team. In this role, you will be responsible for providing top-notch customer support, resolving technical issues, and driving customer satisfaction.
Responsibilities
- Provide expert-level technical support to customers via multiple channels.
- Analyze complex technical issues and develop effective solutions.
- Collaborate with cross-functional teams to improve customer experiences.
- Maintain accurate records of customer interactions and technical issues.
- Stay up-to-date with industry trends and emerging technologies.
What We Offer
- A competitive salary range of $50,000 - $65,000 per annum.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
We are looking for a skilled and passionate Technical Assistance Representative to join our team. If you have a strong background in technical support and a desire to deliver exceptional customer experiences, we encourage you to apply.
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