Transportation Operations Manager
1 week ago
MV Transportation is seeking a highly skilled Road Supervisor to oversee street operations and ensure safe and efficient transportation services. As a key member of our team, you will be responsible for monitoring street operations, conducting site checks, and providing excellent customer service.
Key Responsibilities- Conduct site checks and road observations to ensure compliance with client and local policy requirements.
- Document findings and provide necessary reports to project staff.
- Conduct wheelchair securement and vehicle cleanliness checks on in-service vehicles.
- Monitor street operations for on-time performance and schedule adherence.
- Provide customer information and respond to accidents and incidents.
- Accompany operators to medical facilities as required and ensure proper administration of post-accident drug and alcohol testing.
- Fulfill vacant shifts as necessary to ensure full service delivery.
- Conduct gate checks at pull-out or pull-in times to ensure on-time service and proper completion of necessary paperwork.
- Identify potential rerouting required due to traffic, construction, or accident situations.
- Ensure operators are fit for duty, meet uniform and equipment standards, and possess proper licensing and certifications.
- Assist operators with service or passenger problems and assist dispatch and maintenance staff with vehicle change outs.
- Provide feedback to safety and operations departments on service items affecting safety and performance.
- Assist in determining preventability of accidents and incidents and make recommendations for future training.
- Accurately document all field observations and ensure file maintenance.
- High School diploma or equivalent.
- Certifications according to local contract requirements.
- Previous passenger transportation experience in a similar environment.
- Previous training and/or field supervision experience preferred.
- Excellent safety and service record.
- Knowledge of local training programs and operations.
- Familiarization with service area.
- Knowledge of client and service performance requirements.
- Ability to manage emergency situations.
- Knowledge of project-specific vehicles, components, and data/communications systems.
- Knowledge of State and Federal regulations and corporate safety programs and policies.
- Ability to read, write, and speak English.
- Ability to communicate effectively and work with all departments.
- Ability to work independently and objectively.
Starting pay range: $25 - $33.12/hour
Equal Employment OpportunityMV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
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