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Resale Certificate Information Specialist
2 months ago
KEY RESPONSIBILITIES:
- Enter data into Excel with information from resale certificate state forms.
- Provide weekly updates to the field regarding survey outcomes from renewal initiatives.
- Update S4/Liberty systems with resale certificate documentation and resale tax numbers.
- Maintain organized resale certificate files for national accounts.
- Offer constructive feedback and improvement suggestions to management to minimize risks and enhance service quality.
DESIRED QUALIFICATIONS:
- Proficiency in Excel.
- Strong data entry capabilities.
- Experience in the beverage industry is advantageous but not mandatory.
- Familiarity with S4 Software is a plus.
ESSENTIAL REQUIREMENTS:
- Advanced knowledge of Excel, including V & X Lookups and pivot tables.
- High accuracy in data entry.
- Minimum of two years of customer service experience preferred.
- Excellent written and verbal communication skills.
- Strong attention to detail ensuring thorough follow-through.
- Ability to work independently while effectively collaborating with team members.
- Flexibility to adapt to changing priorities and demands through analytical problem-solving.
- Skill in understanding diverse communication styles of team members and external partners.
- Proactive in identifying potential issues and implementing solutions.
- Ability to foster cooperation among various stakeholders, including management and peers.
- Strong organizational skills and the ability to multitask effectively.
- Basic computer skills, including knowledge of web applications and Outlook.
PHYSICAL DEMANDS:
- Regular use of hands for tasks such as typing and handling materials.
- Frequent walking and sitting.
- Occasional standing, stooping, kneeling, or crouching.
- Specific vision abilities required include close and distance vision, peripheral vision, and depth perception.
- Moderate noise levels in the work environment.
EDUCATION:
High School Diploma or GED from an accredited institution.
WORK SCHEDULE:
Full-Time
Options available for start times.
