Web Applications Product Manager

4 weeks ago


Seattle, Washington, United States Photon Full time
About Photon

Greetings Everyone

For the past 20 years, Photon has powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1-minute video about us, you can check here.

About the Role

We are seeking a highly motivated and experienced Product Manager to lead the development and growth of our web-based applications for the airline industry. You will be responsible for defining the product vision, strategy, and roadmap, ensuring a seamless and user-friendly experience for our clients while optimizing operational efficiency and maximizing customer satisfaction.

Key Responsibilities
  • Product Strategy & Roadmap: Define and execute the product vision, strategy, and roadmap for our web-based applications, aligning with overall business objectives and client needs.
  • User Research & Requirements: Conduct user research, gather feedback from airline personnel and passengers, and translate their needs into actionable product requirements and user stories.
  • Feature Prioritization & Development: Prioritize features based on impact, feasibility, and alignment with the product roadmap. Collaborate with engineering and design teams to ensure seamless implementation, ensuring a robust and scalable platform.
  • Product Launch & Iteration: Define release plans, manage product launches, and continuously iterate on the product based on user feedback, performance data, and industry best practices.
  • Metrics & Analysis: Track key performance indicators (KPIs) related to user engagement, operational efficiency, customer satisfaction, and business growth. Analyze data to identify areas for improvement and drive product growth.
  • Stakeholder Management: Effectively communicate with internal stakeholders (engineering, design, operations, etc.) and external partners (airlines, travel agencies, etc.) to ensure alignment and smooth product development.
  • Stay Ahead of the Curve: Maintain a strong understanding of industry trends and emerging technologies related to web application development, the airline industry, and customer experience best practices.
Qualifications
  • Proven experience (7+ years) as a Product Manager for web applications, specifically with experience in the airline or travel industry.
  • Demonstrated success in leading the development and launch of web-based products in a fast-paced environment.
  • In-depth understanding of the user experience (UX) design principles and best practices for web applications, with a focus on usability and accessibility.
  • Experience with data analytics tools and data visualization for operational insights and customer behavior analysis.
  • Strong understanding of airline operations, booking processes, and passenger needs.
  • Excellent communication, interpersonal, and presentation skills, with the ability to explain complex technical concepts clearly to diverse stakeholders.
  • Experience working with Agile methodologies and cross-functional teams.
  • Passion for technology and a desire to contribute to a seamless travel experience.
Bonus Points
  • Direct experience working with airline systems or platforms.
  • Experience with API integration and data synchronization.
  • Familiarity with travel industry regulations and standards.
  • Proven ability to work independently and as part of a collaborative team.


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