Floor Manager
4 weeks ago
The Bath Club is seeking a highly skilled Floor Manager to lead our food and beverage team in delivering exceptional experiences to our community.
Key Responsibilities:
- Supervise and mentor Restaurant staff to ensure seamless service delivery
- Develop and maintain a positive working relationship with kitchen leaders and line staff
- Stay up-to-date with culinary and beverage menus, including ingredients, presentation, and possible allergens
- Provide exceptional support to service staff and actively participate in the cycle of service
- Act as a role model for the Food & Beverage team, promoting guest contact skills and personal presentation
- Resolve Member and guest complaints in a timely and professional manner
- Assist with staff scheduling, ordering bar products, and preparing for inventory
- Perform daily walk-throughs to ensure compliance with DOH, brand, and company standards
- Train staff on quality service, focusing on body language, eye contact, and proper verbiage
- Uphold the values, mission, and standards set forth by The Bath Club
Requirements:
- 4+ years of FOH experience in Miami restaurants, preferably in fine dining environments
- 2+ years of management and supervisory experience in a restaurant or hotel
- Passionate knowledge of food, wine, beer, and spirits
- Excellent people management, communication, and listening skills
- Strong organizational, project management, and detail orientation skills
For more information about The Bath Club, please visit https://culinaryagents.com/entities/377754-the-bath-club
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