Dining Room Manager

4 weeks ago


Miami, Florida, United States Casa Madera MIA Full time
Job Overview

Casa Madera MIA is seeking a skilled Service Operations Manager to lead our host stand and ensure a seamless dining experience for our guests. As a key member of our team, you will be responsible for managing and training our hosts, as well as planning and executing special events and VIP bookings.

Key Responsibilities

  • Staff and manage host operations, including training and development
  • Lead pre-shift meetings and ensure a smooth flow of operations
  • Understand labor and scheduling, including host scheduling
  • Establish a 5-night a week schedule to spend 7-8 core hours working on the floor at the venue
  • Assist in any operational component during any given night, including making drinks, running food, and operating the POS system

Requirements

  • A minimum of 3 years in a supervisory level for hosts
  • A minimum of 3 years experience in a full-service dining experience
  • Exhibit strong multitasking abilities and managerial skills
  • Possess a diligent work ethic and sense of urgency
  • Maintain a clean and professional appearance
  • Display the ability to forecast and anticipate the needs of our guests and team
  • Strong knowledge in cocktails, spirits, and wine is a plus
  • Available to work nights, weekends, and holidays
  • Must be able to stand for the duration of shifts and lift up to 35 lbs

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