Community Support Specialist

1 week ago

Iowa City, Iowa, United States Millennia Housing Management Full time

The Service Coordinator plays a vital role in linking residents of affordable housing communities with essential support services that foster independence and enhance their overall well-being. This position involves providing residents with valuable information, making referrals to local organizations, and facilitating access to resources on-site. Together, we aim to cultivate safer and more nurturing communities.

Key Responsibilities:

  • Establish volunteer support initiatives in collaboration with community service organizations.
  • Guide and inform residents and their families about available services that encourage wellness and self-sufficiency.
  • Educate residents, families, and staff regarding community resources, including case management, personal assistance, meal delivery, transportation, counseling, and preventive health services.
  • Support residents in forming informal support networks with family and friends.
  • Oversee the provision of services to residents, ensuring they are timely, appropriate, and satisfactory.
  • Build and maintain relationships with local social service agencies to enhance residents' access to programs.
  • Advocate for community needs among local service providers and promote partnerships that facilitate access to necessary services.
  • Foster a sense of community among residents through organizational and facilitation skills, which may include developing social programs, resident associations, newsletters, and support groups.
  • Maintain accurate resident records and documentation within a tailored data management system.
  • Success Criteria: A genuine passion for service coupled with a strong work ethic.
Qualifications:
  • Two or more years of direct experience in supportive or disability services.
  • A Bachelor's Degree in Social Work, Gerontology, Psychology, or Counseling is preferred.
  • Proven ability to advocate, organize, direct, and problem-solve effectively.
  • Excellent communication skills with the capacity to act as a liaison between residents and management.
  • Adept at engaging with a diverse range of individuals, including residents and service providers, to assess needs and monitor service delivery.
  • Experience in developing and managing programs aimed at enhancing quality of life and cognitive engagement.
  • Skills in crisis management and case management.
  • Ability to complete required reporting activities in a timely manner.
  • Strong networking and community-building capabilities.
  • Coordinate special initiatives to promote health, wellness, and education among residents.
  • Implement mechanisms for monitoring and evaluating service effectiveness.
  • Uphold confidentiality at all times.
Work Environment:

Work is conducted in both indoor and outdoor residential settings, with regular exposure to varying temperatures, noise levels, and a diverse population.

Background Check Process:

All applications and resumes will undergo verification of employment history, educational background, and credentials.

Equal Opportunity Statement:

We are an Equal Opportunity Employer, considering each applicant solely based on qualifications without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

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