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Community Support Specialist
2 months ago
The Service Coordinator plays a vital role in linking residents of affordable housing communities with essential support services that enhance self-sufficiency and elevate their quality of life. At Millennia Housing Management, our dedicated Service Coordinator offers residents valuable information, facilitates referrals to local organizations, and brings necessary resources directly to the community. Together, we strive to cultivate safer and more nurturing environments.
Key Responsibilities:
- Establish volunteer support initiatives in collaboration with community service organizations.
- Guide and inform residents and their families about available services that foster wellness and independence.
- Provide education to residents, families, and staff regarding local resources such as case management, personal assistance, transportation, and legal advocacy.
- Encourage residents to form informal support networks with each other, family, and friends.
- Oversee the delivery of services to residents, ensuring they are timely, appropriate, and satisfactory.
- Build and maintain a network of local social service agencies to facilitate residents' access to necessary programs.
- Promote awareness among local service providers about community needs and foster partnerships that enhance service access for residents.
- Utilize organizational and facilitation skills to develop a sense of community among residents and their neighbors, which may include organizing social events, creating newsletters, and establishing support groups.
- Maintain accurate resident files and documentation within a specialized data management system.
- Success Criteria: A genuine passion for service and a strong work ethic.
- Two or more years of relevant experience in supportive or disability services.
- A Bachelor's Degree in Social Work, Gerontology, Psychology, or Counseling is preferred.
- Proven ability to advocate, organize, direct, and problem-solve effectively.
- Excellent communication skills, serving as a liaison between residents and management.
- Ability to engage with a diverse range of individuals, including residents and service providers, to assess needs and monitor service delivery.
- Experience in developing and managing programs aimed at enhancing quality of life and cognitive engagement.
- Skills in crisis management and case management.
- Completion of required reporting activities as mandated.
- Networking and community-building expertise.
- Coordination of special programs focused on health, wellness, and education.
- Ability to create mechanisms for monitoring and evaluating service effectiveness.
- Commitment to maintaining confidentiality at all times.
Work is conducted in both indoor and outdoor residential settings, with regular exposure to varying temperatures, noise levels, and interactions with people and equipment.
Background Check Process:
All application materials, including employment and educational history, are subject to verification.
Equal Opportunity Employer Statement:
Millennia Housing Management is an Equal Opportunity Employer. All applicants are considered based on qualifications without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
