Medical Office Coordinator
2 weeks ago
Radiology professionals seeking a challenging role in patient care and front office operations will find this position at RAYUS Radiology to be an excellent fit. As a Front Office Associate, you will play a crucial role in delivering exceptional patient experiences while ensuring seamless operational workflows.
About the Job:
This Temp/PRN position involves working varied hours between 6:30 am to 6:00 pm, Monday - Sunday. You will be responsible for registering patients, verifying insurance, scheduling appointments, and performing other duties as assigned.
Key Responsibilities:
• Registration (55%):
• Greet and check-in patients scheduled for imaging services, register demographic information, process payment plans and copays
• Answer phones and handle calls efficiently and friendly manner
• Field calls appropriately for center associates
• Act as liaison between technologists and patients waiting for exams, relay messages regarding scanner status and clinic information
• Maintain front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office cleanup
• Order office supplies as needed
• Maintain supply of patient information sheets
• Push imaging via electronic interfaces
• Complete confirmation calls and provide preparation instructions to patients
• Fax reports, billing information, and medical release forms as requested
• Insurance (20%):
• Verify patient's insurance
• Pre-certify all exams with patient's insurance company
• Obtain insurance authorization
• Use knowledge of insurance carriers and procedures requiring waivers to obtain authorization if needed prior to appointment
• Handle release of information requests for patients, referring offices, other medical facilities, attorneys, & insurance companies following Company guidelines
• Scheduling (20%):
• Arrange transportation, interpreters, and hotel accommodations for patients when appropriate
• Enter and submit patient exam orders
• Verify orders match exam schedules
• Schedule referrals and ensure proper authorizations are obtained
• Schedule walk-in patients
• Process requests for image orders and CDs from referring physicians and patients
• Maintain an up-to-date and accurate database on all current and potential referring physicians
• Other Duties (5%):
You will also perform other duties as assigned by management.
Salary Information:
We estimate the salary for this position to be around $45,000 - $65,000 per year, based on national averages for similar roles in radiology settings.
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