Field Service Calibration Specialist

1 week ago

Concord, New Hampshire, United States Research and Construction Full time
Job Description

**Job Summary**

We are seeking a highly skilled Field Service Calibration Specialist to join our team at Research and Construction. As a key member of our team, you will be responsible for providing calibration and service of laboratory testing equipment used in the Soils, Asphalt, and Concrete testing industries.

Key Responsibilities:

  • Provide calibration and service of laboratory testing equipment used in the Soils, Asphalt, and Concrete testing industries, both in the field and in-house, as needed to meet our customers' demands.
  • Perform Verification(s) and Calibration(s), following established standards and specifications, to a variety of laboratory testing equipment, used throughout the materials testing industry.
  • Provide technical support on phone, through written correspondence, and in person.
  • Inspect and test equipment and machinery for quality and adherence to specifications.
  • Troubleshoot, diagnose, and determine action required to correct equipment malfunction(s).
  • Perform repairs to laboratory testing equipment in field and in-house environments.
  • Perform preventive maintenance to laboratory testing equipment both in field and in-house environments.
  • Provide customer service, support, and assistance in all facets and at all times.
  • Develop new and maintain current customer relations via on-site visits.
  • Answer phone calls, e-mails, and other customer correspondence; responding in a timely manner.
  • Maintain a clean, safe, and organized work space and shop area.
  • Maintain tools and calibration equipment in good working condition at all times.
  • Plan and schedule travel, hotels, vehicle rentals, etc. necessary for travel to field locations.
  • Record and submit, time and expenses as required.
  • Adhere to the highest safety standards at all times, utilizing the appropriate personal protective equipment as required.

Requirements:

  • 3 plus years of calibration experience.
  • Knowledge of repair and troubleshooting techniques of electrical, hydraulic, and mechanical systems may be beneficial.
  • Ability to read and understand technical drawings/instructions and schematics.
  • Ability to follow procedures, instructions and assembly techniques.
  • Knowledge of and ability to use and maintain precision measuring tools.
  • Strong attention to detail, especially as it applies to identifying improperly fitted or manufactured components.
  • Strong organizational and time management skills.
  • Ability to articulate product information and details to customers by phone and in person.
  • Working knowledge of and previous experience with Microsoft Office Suite.

Skills and Physical Requirements:

  • Approximately 75% travel. No weekend work. Overnight travel up to 10 to 15 days a month. 1 week a month required in the office.
  • Valid Drivers License and eligible to be insured.
  • Ability to Lift 45+ lbs.
  • Long periods of standing while working on equipment.

Benefits:

  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Life Insurance.
  • Short- and Long-term Disability Insurance.
  • 401(k).
  • Paid Maternity/Paternity Leave.
  • Paid Time off.

We offer a full benefits package and a competitive compensation package. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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