Unit Coordinator, NU Co-op

3 weeks ago


Boston, Massachusetts, United States Tufts Medicine Full time
Job Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. The Unit Coordinator will be responsible for coordinating the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital.

Key Responsibilities
  • Coordinates communications regarding outside services, transfers (external or internal), discharges to another facility and/or physician changes as they occur.
  • Utilizes hospital computer systems accurately to enter orders, verify orders, retrieve data and generate reports.
  • Reports malfunction to help desk.
  • Collaborates with case management staff, social workers and nursing staff to facilitate follow up appointments within the hospital or upon discharge.
  • Follows through with orders unable to be completed during the off-shift and weekends.
  • Responsible for coordination of unit activities during electronic downtime.
  • Monitors available quantity and documentation of forms, materials, supplies and equipment inventory.
  • Responsible for tracking and returning of rental equipment.
  • Responsible for information shared at all staff meetings (by attending, reading minutes or virtual).
  • Assists with orientation and training of new unit coordinators as designated by the department leadership.
Requirements
  • One (1) year of customer service experience in a healthcare or customer facing setting.
  • Excellent communications skills including interpersonal, phone, and written.
  • Ability to work with all levels of staff in different departments, physicians, patients, vendors, and the community.
  • Extensive knowledge of medical terminology to enable effective communication and support duties such as transcribing medication orders.
About Tufts Medicine

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts.

We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine.



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