Unit Coordinator, NU Co-op

4 days ago


Boston, Massachusetts, United States Tufts Medicine Full time
Job Description

This role focuses on providing administrative and business support to the organization in order to achieve operational goals.

The Unit Coordinator will be responsible for coordinating the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital.

The ideal candidate will have excellent communication skills, including interpersonal, phone, and written, and be able to work effectively with all levels of staff in different departments, physicians, patients, vendors, and the community.

Key Responsibilities:

  • Coordinates the flow of patient activity and information on the unit/practice areas
  • Performs a variety of clerical duties, including data entry, filing, and preparing reports
  • Serves as a liaison to all departments and a communication link between patient care, customer service, and the unit
  • Assists with orientation and training of new unit coordinators as designated by the department leadership
  • Monitors available quantity and documentation of forms, materials, supplies, and equipment inventory

Requirements:

  • High school diploma or equivalent
  • One (1) year of customer service experience in a healthcare or customer-facing setting
  • Associate's degree

Physical Requirements:

  • Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs
  • Requires manual dexterity using fine hand manipulations for computer keyboard operation
  • Requires ability to see computer screen, and reports
  • Requires ability to communicate visually, verbally, and audibly with healthcare personnel

Skills & Abilities:

  • Excellent communication skills, including interpersonal, phone, and written
  • Excellent organizational skills required
  • Ability to work with detailed, confidential material and to work independently
  • Working knowledge of computer systems such as Microsoft Word, Excel, and Outlook

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected, and accessible care experiences to consumers across Massachusetts.

We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



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