Customer Service Representative

2 weeks ago


New England, North Dakota, United States The Hub Convenience Stores, Inc Full time
Job OverviewAs a valued member of our team, you will play a crucial role in delivering exceptional customer experiences and driving business growth at The Hub Convenience Stores, Inc. Your primary responsibility will be to provide world-class service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities
  • Provide a welcoming atmosphere for our guests by greeting everyone as they walk in the door.
  • Build relationships with our regular customers, learning their names and preferences to offer personalized service.
  • Actively promote our products and services, educating customers on our offerings and encouraging them to try new items.
  • Contribute to a workplace climate of energy, action, urgency, and fun, bringing our "A" game every day to transfer energy to our customers.
  • Display a professional look through excellent grooming practices, proper care and maintenance of clothing and shoes, and adherence to The Hub's dress code.
  • Assist in maintaining a clean and organized store environment, adhering to daily and weekly task and cleaning checklists.
  • Participate in periodic company training programs to enhance your skills and knowledge.
Requirements
  • Demonstrate strong ability to complete multiple tasks simultaneously.
  • Show a history of strong leadership in customer care.
  • Ability to forge interpersonal relationships.
  • Strong cognitive skills.
  • Positive attitude.
  • Able to lift 40 pounds.
  • Flexible work schedule.
  • Ability to use basic computer functions.


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