Senior Customer Success Manager
2 days ago
Oracle is seeking a highly skilled Senior Customer Success Manager to join our team. As a Senior Customer Success Manager, you will be responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience.
Key Responsibilities:
- Develop and execute customer success plans to drive customer adoption, retention, and growth.
- Build and maintain strong relationships with customers to understand their needs and provide tailored solutions.
- Collaborate with cross-functional teams to identify and address customer pain points and provide solutions.
- Monitor and analyze customer health metrics to identify areas for improvement.
- Develop and deliver training and enablement programs to ensure customers are getting the most out of Oracle Health solutions.
Requirements:
- 8+ years of experience in customer success, account management, or a related field.
- Proven track record of driving customer adoption, retention, and growth.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Experience with Oracle Health solutions a plus.
What We Offer:
- Competitive salary and bonus structure.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) matching program.
- Opportunities for professional growth and development.
How to Apply:
If you are a motivated and results-driven individual with a passion for customer success, please submit your application, including your resume and a cover letter, to [insert contact information].
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