Customer Success Manager
2 days ago
Wir suchen einen Kundenbeziehungsmanager, der sich auf die Rückgewinnung von Kunden spezialisiert hat. Als Teil unseres Vertriebsteams bist du für die Kündigungsbearbeitung in Salesforce und weiteren internen Systemen zuständig. Du analysierst Produkt-, Kunden- und Marktdaten und entwickelst Handlungsempfehlungen. Du übernimmst das Schnittstellenmanagement und die Kommunikation mit dem Vertrieb und weiteren internen und externen Adressaten. Mit deinen Ideen unterstützt du die Weiterentwicklung des Prozesses und der bestehenden Standards.
Qualifikationen- Kaufmännische Berufsausbildung oder vergleichbare Qualifikation
- Erste Berufserfahrungen im Bereich Vertriebsinnendienst
- Gute MS-Office-Kenntnisse und Erfahrung in CRM-Systemen, idealerweise Salesforce
- Organisationstalent mit ausgeprägter Kunden/Serviceorientierung und hohe Kommunikationsstärke
- Flexibilität: Keine Lust auf Rush Hour? Bei uns hast du die Möglichkeit auch von zu Hause zu arbeiten.
- Community: Wir übernehmen Verantwortung und sorgen für mehr Nachhaltigkeit und Diversität am Arbeitsplatz.
- Company: Sie oder Du? Bei uns findest du ein kommunikatives und respektvolles Miteinander per "Du".
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