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Inside Sales Representative

2 months ago

Sacramento, California, United States Genuine Parts Company Full time
Job Overview

This role is responsible for driving inventory growth and sales revenue for NAPA stores through proactive sales calls and pitches. The ideal candidate will have strong sales experience, excellent communication skills, and the ability to build strong relationships with customers.

Key Responsibilities

  • Make daily outbound calls to assigned accounts to engage and develop sales opportunities.
  • Counsel stores on inventory competitiveness and recommend NAPA products and services.
  • Assist stores in maintaining accounts and ensuring proper price profiles and service level agreements.
  • Develop and preserve strong relationships with assigned accounts to promote NAPA products and services.
  • Work closely with decision makers to expand business volume by identifying and converting sales opportunities.
  • Apply knowledge gained from team members, tools, and development opportunities to master sales pitches and drive inside sales conversions.
  • Meet daily outbound calling expectations and KPI metrics.
  • Participate in daily scripting and role-playing activities with peers.

Requirements

  • High school diploma.
  • Strong sales experience with a proven track record of success.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales goals.
  • Strong organizational and time management skills.
  • Ability to develop and maintain strong relationships with customers.

Preferred Qualifications

  • 1-2 years of sales experience in a commission-based environment.
  • Customer service or call center experience is a plus.

Leadership

  • Embodies the values of serve, perform, influence, respect, innovate, and team.
  • Effectively communicates and motivates others through clear and proactive communication.
  • Delivers results and drives customer success by committing to outcomes and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.

Physical Demands / Working Environment

  • This role is performed in an office or store environment under usual working conditions.
  • The work requires the ability to sit for prolonged periods and use a computer and telephone.