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Senior Administrative Assistant

2 months ago

Bronx, New York, United States MONTEFIORE MEDICAL CENTER Full time
Job Summary

We are seeking a highly skilled and customer-focused Senior Clerk to join our team at Montefiore Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for all visitors and patients.

Key Responsibilities
  • Greets patients and visitors, providing a warm and welcoming atmosphere
  • Manages patient check-in and check-out procedures, including collecting co-pays and posting charges
  • Schedules follow-up appointments and ensures accurate and timely communication with patients and healthcare providers
  • Provides exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner
  • Collaborates with healthcare team members to ensure seamless patient care and efficient workflow
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1-2 years of experience in a healthcare or customer service setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in electronic medical records systems

Why Work with Us?

At Montefiore Medical Center, we are committed to providing exceptional patient care and a positive work environment. As a Senior Clerk, you will have the opportunity to work with a talented and dedicated team of healthcare professionals, while making a meaningful difference in the lives of our patients and community.