Customer Service Associate
5 days ago
The Flexible Customer Service Associate plays a vital role in ensuring that customers receive world-class customer service and sales support. This position involves consulting with customers on their rental, maximizing revenue opportunities by actively offering products and services, and overcoming customer objections.
Key Responsibilities:
- Shuttling customers to and from rental locations
- Ensuring vehicles are prepared for customer pick-up, including cleaning, assessing damage, fueling, and refilling all fluids
- Providing exceptional customer service and sales support
- Maximizing revenue opportunities by actively offering products and services
Requirements:
- Strong oral and written communication skills
- Ability to work in a fast-paced environment
- Knowledge of equipment operation, including computer terminals, telephones, calculators, copy machines, and fax machines
- Ability to lift, bend, and twist, as well as sit, stand, and walk for extended periods
Benefits and Perks:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Discounts on Hertz rentals and other perks
- Medical, dental, and vision plan options
- Retirement programs, including 401(k) employer matching
- Employee Assistance Program for employees and family
- Voluntary insurance programs, including pet, legal/identity theft, and critical illness
- Perks and discounts, including theme park tickets and gym discounts
About The Hertz Corporation:
The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.
Equal Employment Opportunity Statement:
The Hertz Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees.
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