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Healthcare Administrative Specialist
2 months ago
Position Overview:
The Ambulatory Service Representative is responsible for executing a range of intricate administrative tasks for patients requiring routine and urgent medical appointments, procedures, tests, and related ancillary services within an outpatient setting. This role involves assessing patient needs, which may include financial guidance, interpreter services, and social support, while directing them to the appropriate personnel or departments. Additionally, the representative is tasked with notifying healthcare providers of any urgent patient care requirements.
About CHRISTUS Health:
CHRISTUS Santa Rosa Health System is dedicated to serving individuals and enhancing lives. Our organization is built on the foundation of our exceptional medical staff, devoted housekeeping personnel, compassionate nursing teams, and patient-centered ancillary staff. We are committed to providing care to all individuals, regardless of their economic status, from minor ailments to critical emergencies. Established in 1869, CHRISTUS Santa Rosa Health System has evolved alongside the South Texas community, remaining the only Catholic faith-based, non-profit healthcare provider in the region. Our comprehensive healing ministry includes five full-service hospitals with a total of 1,159 licensed beds, alongside various specialty centers.
Key Responsibilities:
- Assist patients with scheduling and managing appointments.
- Provide information regarding medical procedures and ancillary services.
- Evaluate patient needs and refer them to appropriate services.
- Communicate effectively with healthcare providers regarding patient care.
- Maintain accurate records and documentation.
Qualifications:
- High School Diploma or GED is required.
- Proficient in computer systems and software applications.
- Familiarity with business office terminology and procedures.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong written and verbal communication skills.
- A minimum of 1 year of experience in customer service is required.
- Experience with medical office terminology is preferred.
Work Schedule:
This position is full-time.
Equal Employment Opportunity:
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