Veterans Services Officer

6 days ago


Memphis, Tennessee, United States Shelby County Full time

Job Summary: The Veterans Services Officer will assist veterans in obtaining the benefits to which they are entitled and records related to their service.

Key Responsibilities:

  • Conduct veteran-directed outreach to increase awareness of and utilization of programs and services of the Veterans Administration, community agencies, and the Division of Community Services.
  • Foster relationships between Shelby County Government and entities that provide services to veterans.
  • Assist veterans and their families in filing for benefits and records from the Veterans Administration.
  • Educate and counsel veterans and their families about benefits and programs available to them from the Veterans Administration, the Division of Community Services, and the community.
  • Develop and implement outreach and engagement strategies which facilitate access to the programs of the Veterans Administration and the Division of Community Services.
  • Establish and maintain strategic relationships with internal and external community partners.
  • Represent Shelby County Government at veterans' meetings, events, and activities.
  • Plan and execute programs to enhance the lives of Shelby County veteran residents and their families.

Requirements:

  • Three (3) years work experience in veterans services, community outreach, or related programs.
  • Bachelor's degree from an accredited college or university in social sciences, psychology, public administration, or related field.
  • Must be honorably discharged from a military service branch.
  • Must attain within ninety (90) days after hire and maintain the required certifications, including state certifications, Vetra-Spec, and PIV (Personal Identity Verification).

Preferred Qualifications:

  • Knowledge of veterans' resources.
  • Knowledge of military services and veterans' issues.
  • Skilled at planning, organizing, and facilitating activities and events.
  • Skilled in navigating the social services sector.
  • Ability to develop effective programs and policies.
  • Strong communication skills in both written and verbal presentations.
  • Knowledge of governmental structure and advocacy processes.


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