Technical Sales Support Representative

5 days ago


Birmingham, Alabama, United States Ferguson Enterprises Full time
About the Role

We are seeking a highly skilled Technical Sales Support Representative to join our sales team at Ferguson Enterprises. As a key member of our team, you will be responsible for providing technical assistance and guidance to our customers, while also developing relationships with internal and external customers.

Responsibilities
  • Support the outside sales team in quoting HVAC products
  • Manage relationships with internal and external customers to deliver outstanding customer service
  • Interact and develop relationships with key vendors to support sales
  • Be a team player and work with our sales team to support quotations
  • Form solid relationships to establish trust within the district
  • Provide hands-on assistance on an as-needed basis, such as helping assist customers on the parts counter and providing backup support in the warehouse
Qualifications
  • 1-3 years of technical HVAC or technical HVAC sales experience
  • Strong attention to detail and the ability to learn quickly
  • A high level of integrity when problem-solving
  • Ability to organize and prioritize work
  • Ability to efficiently operate computers, tablets, and mobile devices
  • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)
Why Choose Ferguson?

By joining Ferguson Enterprises, you will have the opportunity to join our award-winning business that is recognized for the value placed on our associates at every level of the organization. We offer a structured and robust 8-week training program, opportunities for professional and personal growth, and a comprehensive benefits package that includes health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.

We are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well-being of our associates. Our competitive offering includes benefits like mental health coverage, gender-affirming and family-building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.

This role is bonus or incentive plan eligible, and we are an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A).



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