HVAC Sales Support Specialist
2 weeks ago
Position Overview:
Ferguson Enterprises has been a leading provider of quality supplies across various sectors since 1953. Our mission is to enhance infrastructure, homes, and businesses by simplifying complex projects for our customers. We are dedicated to problem-solving, adaptability, and continuous growth to serve our customers and communities effectively. With a workforce of approximately 36,000 associates across 1,700 locations, we foster a culture of pride and shared purpose in building something significant.
We are currently seeking a dedicated associate to fill the role of Technical Sales Support Representative, playing a crucial part in our sales team focused on HVAC products.
Key Responsibilities:
- Assist the external sales team in achieving sales targets.
- Cultivate and maintain relationships with both internal and external clients.
- Provide exceptional customer service while offering technical support and guidance.
- Engage with key vendors to facilitate sales processes.
- Collaborate with the sales team to support the quotation process.
- Build strong relationships to foster trust within the district.
- Demonstrate a willingness to learn and continuously train on product knowledge.
- Offer hands-on assistance as needed, including customer support at the parts counter and backup in the warehouse.
Qualifications:
- 1-3 years of experience in technical HVAC or HVAC sales is essential.
- Strong attention to detail and quick learning abilities.
- High integrity in problem-solving scenarios.
- Proficient in organizing and prioritizing tasks effectively.
- Competent in operating computers, tablets, and mobile devices.
- Familiarity with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.).
Why Ferguson?
At Ferguson, we value our associates and are committed to their professional and personal development. We offer:
- A comprehensive 8-week training program that includes virtual classroom sessions and one-on-one training, supplemented with practical experience in the warehouse and at the counter.
- Opportunities for growth and advancement within the company, evidenced by our average associate tenure of 8.7 years, which is significantly higher than the national average.
We prioritize the well-being of our associates, offering a holistic benefits package that includes health, dental, vision, paid time off, life insurance, and a 401(k) plan with company matching. Our benefits also encompass mental health support, family-building benefits, paid parental leave, associate discounts, and community involvement opportunities.
Compensation:
Competitive pay starting at $29.92 per hour, with eligibility for bonus or incentive plans.
Ferguson Enterprises, LLC. is an equal opportunity employer and a government contractor, committed to diversity and inclusion in the workplace.
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