Seasonal Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused Seasonal Customer Service Agent to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a seamless rental experience, and promoting our company's values.
This is a seasonal full-time position, and we offer a variety of schedule options to accommodate your needs. You will be working in a fast-paced environment, interacting with customers, and handling rental returns with professionalism and courtesy.
Responsibilities
- Provide exceptional customer service, ensuring a positive experience for all customers.
- Process rental returns efficiently, accurately, and in a timely manner.
- Review rental charges, provide information on transportation options, and ensure customers are satisfied with their experience.
- Identify and address any issues or concerns, escalating them to management as needed.
- Maintain a clean and organized work environment, adhering to company standards.
- Stay up-to-date on company policies, procedures, and products to provide accurate information to customers.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age.
- High School Diploma or G.E.D. required.
- Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- Basic level experience and understanding of a PC and Microsoft Office Products required.
- Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
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